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Now Launching in the UAE

The hotel platform UAE hoteliers have been waiting for.

Full-stack PMS, Marketing CRM & Support, all in one intelligent platform.

Free onboarding   Â·   UAE VAT & DTCM compliant   Â·   Live in 48 hours

More Direct Bookings
Streamlined Hotel Operations
Intelligent Analytics & Reporting
Serving DubaiAbu DhabiSharjah AjmanRas Al KhaimahFujairah Umm Al Quwain
UAE VAT (5%) Compliant
DTCM / DET Guest Registration
Almosafer · Booking.com · Airbnb Sync
Arabic AI Support
Hotel Apartments Supported
770+
Hotel establishments in Dubai alone
Source: DET / DTCM 2025
18–25%
Average OTA commission rate in the UAE
Source: Booking.com, Expedia UAE rates
$44B
UAE hospitality market projected by 2031
Source: Mordor Intelligence 2026
90%
WhatsApp penetration rate in the UAE
Source: DataReportal 2025
The Real Problem

What running an independent hotel in the UAE actually costs.

Commissions. Compliance. Turnover. Fragmented tools. Each one bleeds money. Together, they make it hard to build a hotel business that actually grows.

OTA Commission Drain

A 20-room hotel at AED 350/night paying 20% commission on 65% of bookings loses approximately AED 165,000 per year — before any other expense. And the OTA owns the guest relationship, not you.

18–25% commission per booking

No Dynamic Pricing Intelligence

Dubai's market moves on events — Formula 1, Ramadan, Art Week, New Year's. Most hoteliers still manually guess rates, leaving money on the table during peaks and losing occupancy during slow periods.

Revenue left on the table every peak season

DTCM / DET Compliance Burden

Dubai hotels must maintain guest logs, occupancy reports, and DET classification — manually and consistently. Non-compliance penalties can reach AED 50,000.

Up to AED 50,000 in non-compliance fines

High Staff Turnover & Retraining

The UAE's expat hospitality workforce has high turnover. Every departure means retraining someone on a complex PMS — and during that window, errors happen and guests are let down.

Weeks of lost productivity per new hire

Fragmented Systems & Manual Work

Most independent UAE hotels run on 4–5 disconnected tools: reservations, housekeeping, accounts, OTA extranets, and WhatsApp — all managed separately. Nothing talks to anything.

67% cite this as their top operational challenge

Guests Who Don't Come Back Direct

When a guest books via Booking.com, the OTA keeps their data. You can't reach them for their next visit — so they search again, book through OTA again, and you pay commission again on a guest who already loves your hotel.

Commission paid on the same guest, every stay
The Stayller Platform

Three tools. One login. Your hotel, supercharged.

Most hotels run on a PMS alone. Stayller gives you operations, marketing, and AI support — all connected, all in one place.

Pillar 01
🏨

Hotel PMS

Everything that runs your hotel day to day — from check-in to night audit to channel sync — in one dashboard any staff member can learn in under an hour.

  • Front desk & reservations — check-in in under 60 seconds
  • Channel manager: Booking.com, Expedia, Agoda, Almosafer & more
  • 90-second night audit — automated, accurate, zero math
  • Housekeeping app with real-time room status
  • UAE VAT-compliant invoicing on every transaction
  • DET guest registration & occupancy reporting built in
Pillar 02
📣

Marketing CRM

The tool most hotels never have — a CRM that turns one-time OTA guests into direct, commission-free regulars. Own your guest data. Build your own bookings.

  • Guest profiles with full stay history, preferences & spend
  • Your data — not the OTA's. Permanently.
  • Direct booking engine for your website — no commission
  • Automated WhatsApp & email campaigns to past guests
  • Segment by nationality, season, spend level
  • Pre-arrival upsell workflows — room upgrades, F&B, experiences
Pillar 03
🤖

Conversational AI

An AI that handles enquiries, qualifies bookings, and communicates with guests across WhatsApp — 24/7, in any language — without your staff lifting a finger.

  • AI WhatsApp chatbot handles enquiries instantly
  • Responds in Arabic, English, Hindi, Russian & more
  • Qualifies leads and moves warm enquiries to booking
  • Handles check-in instructions, in-stay requests & FAQs
  • Seamless handover to your team when needed
  • Never leaves an enquiry unanswered — even at 2am
Platform Deep Dive

What each pillar actually does.

Hotel PMS · Channel Manager

Every OTA. One place. Zero conflicts.

Managing inventory across Booking.com, Expedia, Airbnb, and Almosafer manually is where double bookings happen. Stayller syncs everything in real time, across every channel, automatically.

  • Real-time two-way sync with 30+ OTA and booking platforms
  • Almosafer and Musafir included alongside global OTAs
  • Set rate parity rules to protect your direct rate
  • One unified reservation calendar — no tab-switching
  • Stop-sale across all channels in one click
Channel Sync Status — Illustrative
Booking.com
Live
Expedia / Hotels.com
Live
Airbnb
Live
Almosafer
Live
Your Direct Website
Commission-free
Hotel PMS · Night Audit

Night audit in 90 seconds. Not 90 minutes.

Manual night audit is one of the biggest time drains in a hotel. Stayller automates the entire process: room charges posted, payments reconciled, next day opened, report generated.

  • One-click trigger — no manual calculation
  • Automatic posting of room charges, F&B, extras
  • Multi-currency reconciliation built in
  • Audit report auto-generated and emailed to management
  • Catches discrepancies before they become accounting problems
Night Audit — Illustrative
Audit Complete 1:23
Rooms chargedAll occupied ✓
F&B postedAuto ✓
Payments matchedAED 7,448 ✓
UAE VAT (5%)AED 392 ✓
Night Closed ✓AED 7,840
Hotel PMS · Finance & VAT

UAE VAT handled. Every dirham, every transaction.

The UAE's 5% VAT applies to hotel stays, F&B, and most ancillary services. Stayller tracks it automatically on every folio and produces export-ready reports for your FTA filing.

  • 5% VAT auto-applied and broken out on every invoice
  • Guest TRN capture for business travellers
  • Monthly VAT liability summary ready for FTA submission
  • Multi-currency with AED as base — USD, EUR, GBP all converted
  • Folio management for extended stays and hotel apartments
Finance Summary — Illustrative
Room Revenue (June)AED 127,400
F&B RevenueAED 18,200
Other ServicesAED 4,800
Total TaxableAED 150,400
VAT Collected (5%)AED 7,520
Total CollectedAED 157,920
Marketing CRM

Turn OTA guests into direct bookings.

Every guest who books through an OTA becomes the OTA's guest by default. Stayller captures their data at check-in, builds a profile, and automates personalised campaigns that bring them back directly.

  • Guest profiles auto-built from every stay
  • Segment by nationality, booking source, spend, frequency
  • WhatsApp re-engagement campaigns direct from your hotel
  • Direct booking engine embedded on your website
  • Post-stay review requests to grow your Google & OTA score
CRM Campaigns — Illustrative
Dubai Repeat Guests47 guests
WhatsApp Campaign Active
OTA Guests — Not Returned183 guests
Email Re-engagement Queued
54%
Direct share
23%
Campaign opens
AED 8.4k
Direct revenue / wk
Conversational AI

Your 24/7 front desk on WhatsApp.

With 90% WhatsApp penetration in the UAE, most enquiries arrive there first. Stayller's AI answers instantly — in Arabic, English, Hindi, or Russian — qualifying leads and moving warm enquiries toward a booking.

  • Auto-detects guest language and responds accordingly
  • Handles availability checks, rate enquiries & confirmations
  • Sends pre-arrival instructions, directions & check-in guidance
  • Handles in-stay requests — housekeeping, F&B, transport
  • Knows when to hand over to your team — and does it smoothly
WhatsApp AI — Illustrative
Guest
Do you have a room from 20th for 3 nights? How much?
Stayller AI
Yes! We have availability June 20–23. Superior Room is AED 420/night (incl. 5% VAT). Shall I hold it for you? 😊
Guest
هل يوجد خيار مع إفطار؟
Stayller AI
بالتأكيد! مع الإفطار AED 490 في الليلة. هل تريد الحجز؟ 🌅
Responds in Arabic automatically
Built for the UAE

DTCM & DET compliance — built in, not bolted on.

Running a hotel in Dubai means meeting Dubai Tourism requirements. Most international PMS systems treat compliance as an afterthought. Stayller has it built directly into the check-in flow.

  • Guest passport and visa type captured at check-in — required fields
  • Occupancy reports in DET format generated on demand
  • UAE VAT (5%) auto-applied and broken out on every folio
  • Multi-currency — AED base with USD, EUR, GBP, INR support
  • Hotel apartment & serviced residence billing modes
  • Data stored securely with UAE data residency considerations
DTCM / DET Ready

Stay compliant — automatically.

Guest RegistrationPassport, nationality, visa type captured at check-in
Occupancy ReportingOne-click DET-format reports for any date range
VAT Invoicing (FTA)5% auto-calculated, TRN capture, FTA-ready monthly summary
Tourism Dirham TrackingPer-room per-night levy tracked and reportable separately
DTCM non-compliance penalties can reach AED 50,000. Stayller captures what's required — automatically at check-in.
Getting Started

From demo to live in 48 hours.

We handle everything — setup, training, and channel connections. You just show up.

1

Book a Free Demo

A 30-minute walkthrough tailored to your property — we show you exactly how Stayller works for your hotel, your OTA mix, and your team size.

2

We Set Everything Up

Our onboarding team migrates your rooms, rates, and OTA connections. You don't lift a finger — we handle setup, training, and all channel integrations.

3

Go Live & Grow

Your team is live on the platform. The AI is answering WhatsApp enquiries. The CRM is building guest profiles. Your hotel works smarter from day one.

Why Stayller

Purpose-built for the modern hotelier.

A platform that delivers results on day one — without a dedicated IT team, without months of training, and without long-term lock-in.

New staff ready the same day

Stayller is designed to be learned by new front desk staff in a single shift. No 3-day training courses, no thick manuals. In a market with high staff turnover, this means your hotel keeps running — even when teams change.

< 2 hrs
Average onboarding time per staff member

Pays for itself in month one

If Stayller converts even 3–4 returning OTA guests to direct bookings per month, the commission savings exceed the subscription cost. The CRM, AI, and direct booking engine are specifically designed to move that needle.

20%+
Typical OTA commission recovered as direct revenue

Everything in one place

PMS, channel manager, CRM, AI, reporting, housekeeping, and invoicing — all in the same login. No switching between 5 tools. No manual syncing. One platform, one team that knows your property.

1
Platform instead of 5 disconnected tools
ROI Estimate

What is OTA commission actually costing you?

Most hoteliers underestimate the true annual cost of OTA dependency. Run the numbers — and see what shifting even 25% to direct bookings could recover.

Direct bookings cost far less than OTA bookings

A direct booking may cost AED 15–30 in marketing. An OTA booking at AED 350/night costs AED 70–140+ in commission. The margin difference is significant at scale.

CRM campaigns pay back in the first month

A single WhatsApp campaign converting 5 direct bookings at AED 350/night recovers AED 350–700 in commission savings per campaign cycle.

AI converts enquiries you're currently losing

Most missed WhatsApp enquiries happen outside business hours. The AI captures, qualifies, and converts them — adding bookings that simply wouldn't have happened.

* This calculator is for illustrative purposes only. Actual results depend on property size, occupancy, and market conditions.

OTA Commission Calculator

Illustrative estimate · for informational purposes only
Estimated annual OTA commission
AED 0
Adjust inputs above
Book a Demo — See the Real Numbers
Frequently Asked

Questions from UAE hoteliers.

Yes. Stayller auto-generates UAE VAT-compliant invoices at 5% on every transaction. VAT is broken out on every folio, the system captures the guest's TRN where applicable, and monthly VAT reports are export-ready for FTA submission or your accountant.
Yes. Stayller has DTCM/DET compliance built into the check-in flow. Guest passport details, visa type, and nationality are captured and stored. Occupancy reports in the required DET format can be generated at any time.
Stayller's channel manager connects to 30+ OTAs including Booking.com, Expedia, Hotels.com, Airbnb, Agoda, Almosafer, and Musafir — with real-time two-way sync. No overbookings. No manual extranet updates.
Yes. Stayller's Conversational AI automatically detects the guest's language and responds in Arabic, English, Hindi, Russian, and many others. Arabic support is fully built in — not a translation overlay.
Most hotels are live within 24–48 hours. New front desk staff can handle check-in within their first shift. We provide onboarding support via WhatsApp and video call in English and Arabic.
Yes. Stayller supports hotel apartments and serviced residences — including extended-stay billing, weekly and monthly rate plans, and the check-in compliance requirements for hotel apartments in Dubai and Abu Dhabi.
UAE pricing is in AED. Book a demo and we'll walk you through the right plan for your property size and needs. We offer a free trial so you can experience the platform before committing. No long-term contracts required.
Yes. One Stayller account can manage multiple properties — whether you have two hotel apartments in Marina and one boutique hotel in JVC, or a growing portfolio across Dubai and Abu Dhabi. Consolidated reporting and cross-property visibility are both supported.
UAE Early Access

Ready to grow direct bookings and streamline your hotel?

Book a free 30-minute demo. We'll walk through your hotel, your OTA setup, and show you exactly what Stayller would do for your property — no pressure, no commitment.

No credit card required  Â·  UAE-based support  Â·  Onboarding in 48 hours  Â·  See pricing

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